Shipping Policy
Shipping Policy
1. Introduction
At jersey-world, we are committed to providing a pleasant shopping experience and keeping you informed throughout the delivery process. This Shipping Policy outlines the delivery times, fees, and procedures for orders placed on our website jersey-world By placing an order, you agree to these terms.
2. Preparation and Shipping Times
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Preparation Times : The estimated preparation time for your order is between 1 to 3 weeks. This includes processing your order, packaging, and preparing it for shipment. In some cases, preparation may take longer depending on product availability or other factors.
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Shipping with La Poste (Colissimo) : Once the order is ready and shipped, the delivery time is 48 hours (business days) via La Poste (Colissimo) services. These times are provided as an estimate and may vary depending on destination and transport conditions. We are not responsible for delivery delays caused by La Poste or external factors.
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Shipping with Other Carriers : If you choose another carrier or if delivery is handled by another shipping service, delivery time may be up to 1 week. We do our best to meet the stated deadlines, but we cannot be held responsible for delays caused by carriers.
3. Shipping Fees
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Mainland France : Shipping is free for all orders within mainland France. Free shipping is applied automatically at checkout.
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Other Destinations : For deliveries outside mainland France, shipping fees will be calculated at checkout based on the destination and the weight of the package.
4. Delivery Addresses
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Accuracy of Address : Please ensure that the delivery address provided is correct and complete. We are not responsible for delays or lost parcels due to incorrect or incomplete information.
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Address Modification : Any modification to the delivery address must be made before the order is shipped. Once the order has been shipped, it is no longer possible to change the address.
5. Order Tracking
- Tracking Number : You will receive a shipping confirmation email containing a tracking number once your order has been shipped. Please note that we will send the tracking number after we have received and prepared your order, which may take between 1 to 2 weeks after placing your order. You can track the status of your delivery directly on the carrier's website.
6. Delivery Issues
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Delays : Delivery times provided are indicative. We cannot be held responsible for delays due to external factors such as weather conditions, strikes, or transport issues. This includes delays caused by La Poste (Colissimo) or other carriers.
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Lost or Damaged Parcel : If you do not receive your parcel within the expected time frame or if the parcel is damaged upon delivery, please contact us immediately at jersey-world@gmail.com. We will do our best to resolve the issue promptly.
7. International Orders
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Customs Clearance : For international deliveries, you are responsible for any customs fees, import taxes, or other charges applied by local authorities. These charges are not included in the order price and must be paid directly to the local authorities.
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International Shipping Times : Delivery times for international orders may vary depending on the destination country and customs procedures. We cannot guarantee precise delivery times for international orders.
8. Contact
If you have any questions regarding our Shipping Policy, please contact us at:
- Email : jersey-world@gmail.com
Thank you for your understanding and we hope you enjoy your shopping experience with jersey-world.